Management Resource Group (MRG) enhances its internal and external business collaboration — with an immediate payback

The Business Challenge:

Provide an affordable, easy to use, more efficient collaborative solution not only for MRG's consultants but also for its clients.

Client Profile:

Management Resource Group, a Nashville-based consulting firm, has advised hundreds of clients nationwide for more than 20 years and specializes in helping companies design and implement successful business and market strategies.

The Answer:

XMi Technology recommended Workplace would be the best collaborative solution that could handle a variety of business functions and activities for MRG as well as collaborative projects with their clients — yet would be easy for a "layperson" to expand, reconfigure, and use themselves. After a free trial period, MRG agreed that Workplace was a great tool that fit their internal and external collaboration needs. MRG purchased Workplace, and XMi Technology provides episodic technical support only as needed.

The Results:

Said Linda Brown, VP, Strategy Practice for Management Resource Group, "XMi Technology's service is top-notch! With a quick call your "emergency" is taken care of immediately. If there's a complicated design dilemma, they take time to give you a thorough answer that lays out all the options and analyzes contingencies. Now, thanks to XMi Technology, we can do more with less people, collaborate electronically among our own staff and our customers instead of traveling daily, and offer new on-line services that have enhanced our revenue. The payback period on our investment has been immediate."