Ace Hardware Group, Tri-Core, increases staff Productivity with Employee Scheduling Task Management System

The Business Challenge:

How to apply technology to better manage the group's top operating expense: labor, that typically represents > 50% of stores' operating costs.

Client Profile:

Tri-Core is a joint venture group that develops and operates Ace Hardware stores in Middle and East TN in partnership with the Ace Hardware Corporation.

The Answer:

Using its ProjectAdvantage methodology, XMi Technology defined, designed, developed and deployed a secure Internet-based Employee Scheduling and Task Management System.

By incorporating core Microsoft technologies (Active Server Pages, COM, Microsoft IIS, MS Access), XMi Technology delivered a cost-effective solution in just a few weeks. Store managers now log into a secure web site to schedule and assign tasks for all store locations.

The Results:

According to Steve Avery, President of Tri-Core, "The financial success of our business model depends on our ability to improve our cost structure across multiple stores. The system is a key part of our effort to streamline labor cost and do more with less while maintaining intense customer service out on the sales floor." Added Avery, "we are seeing immediate ROI."

XMi Technology  
618 Church Street, Suite 220
Nashville, TN, 37219
Phone: 615-373-9499   Fax: 615-373-3868
www.xmitechnology.com